Once a payment has been successfully made for any competition, event, submission, or service offered through our platform, the amount paid is generally non-refundable.
Refund requests may be considered only in the following circumstances:
Duplicate payment made for the same transaction.
Payment successfully processed but participation could not be completed due to a verified technical issue from our side.
Any other exceptional circumstance reviewed and approved by the management.
If a refund request is approved, the amount will be processed through the original payment method and may take 7–14 business days to reflect, depending on the payment provider.
For any payment-related concerns, please contact us at:
Email: indiephotoplay@gmail.com
Website: www.indiephotoplay.com
By making a payment on our platform, you acknowledge and agree to this Refund Policy.
